Pearl Sinks® Limited Lifetime Warranty
PEARL SINKS® provides a limited lifetime warranty on all stainless steel and ceramic sinks as long as the original purchaser owns the home in which the PEARL SINKS® Product was originally installed.
This warranty exclusively covers manufacturing defects in material and workmanship of PEARL SINKS® sink and faucet products (the “Product”) during normal residential use for as long as the original purchaser owns his or her home. Finish reduction, scratches, staining or acid/alkaline etching over time due to normal usage, cleaning practices, or atmospheric conditions, are not manufacturing defects and are not applicable to this warranty. PEARL SINKS® will not be responsible for any incidental or consequential costs associated with removal or installation of the sink, the faucet, or its accessories. Exclusive warranty coverage starts from the invoice date of the Products. Any returned materials must be accompanied by a return requisition form and return requisition identification number from the PEARL SINKS® RMA requisition department.
Proof of purchase may be required in order to be valid for warranty benefits. (Commercial applications are not applicable to any warranty below).
In the event of any defect in the Product that breaches the foregoing warranties, PEARL SINKS®, at its option, will repair or replace the defective part of the Product. PEARL SINKS® is to be notified with a description of the problem to claim the defective product. In order to notify PEARL SINKS® and receive assistance or service under this warranty, the original purchaser may: (1) call 1-604-214-4477 for a consumer service representative who can assist you, or (2) write the consumer service department c/o PEARL SINKS® Inc., 7800 Alderbridge Way, Richmond BC, V6X 2A5, and include a description of the problem, model number, location of purchase, your name, address, phone number and approximate date of purchase, or (3) email PEARL SINKS® customer service department by going to www.PearlSinks.com, or (4) notifying the location or distributor from which the Product was purchased. You may be required to return the Product to PEARL SINKS® for inspection and proof of purchase may be required.
LIMITATIONS & EXCLUSIONS
PEARL SINKS® WILL NOT BE LIABLE FOR ANY OTHER DAMAGES OR LOSSES, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL AND/OR CONSEQUENTIAL DAMAGES, REGARDLESS OF THE LEGAL THEORY ASSERTED, INCLUDING ANY CLAIM OR BREACH OF WARRANTY HEREUNDER OR ANY OTHER CAUSE, AND WHETHER ARISING IN CONTRACT OR IN TORT (including negligence and strict liability).
All of the above warranties do not cover damages resulting from improper maintenance, repair, cleaning or installation, misuse, abuse, alterations, accidents, natural deposits, natural oxidation, erosion, or force majeure. Damage to the product caused by accident, misuse or abuse is not covered by this warranty. Failure to comply with cleaning instructions may void this PEARL SINKS® warranty. PEARL SINKS® reserves the right to discontinue or modify any product at any time. All sinks and faucets should be installed by qualified plumbing professionals. PEARL SINKS® is not responsible for any issues that arise due to inadequate plumbing.
If you require assistance with installation or malfunction, please contact PEARL SINKS® Consumer Service at or 1-604-214-4477.
*Labour, shipping and handling not included